Privacy Policy

RealShift is a product of AllShift AI LLC ("AllShift," "we," "us," or "our"). We operate the RealShift property management platform accessible at realshiftapp.com. This Privacy Policy explains how we collect, use, and protect your information.

• Account information: Name, email address, phone number, and business details you provide when creating an account.
• Property data: Addresses, financial figures, lease terms, maintenance records, and other property information you enter into the platform.
• Usage data: Pages visited, features used, and actions taken within the platform.
• Communications: Messages sent through Ask Shift or the Hey Shift companion.

• To provide and improve the RealShift platform and its features.
• To send transactional SMS and email notifications related to your properties (maintenance alerts, lease reminders, rent notices, contractor updates).
• To personalize your experience based on your portfolio and preferences.
• To process billing and subscription payments through Stripe.
• To comply with legal obligations.

By providing your phone number and opting in, you consent to receive SMS notifications from RealShift at the number provided. These are transactional messages related to your account and properties.

Message frequency: Varies based on your portfolio activity. You may receive multiple messages per day during active periods.

Message and data rates may apply. Contact your wireless carrier for details.

To opt out: Reply STOP to any message at any time. You will receive a confirmation and no further messages will be sent. Reply HELP for assistance.

We do not share, sell, or transfer mobile phone numbers to third parties for marketing purposes. Phone numbers are used solely to send notifications directly related to your RealShift account.

We do not sell your personal information. We share data only with:

• Service providers: Supabase (database), Stripe (payments), Resend (email), Twilio (SMS), Anthropic (AI features), Plaid (bank account connections) — each bound by their own privacy policies and data processing agreements.
• Legal requirements: When required by law or to protect our rights.

We use industry-standard security measures including encrypted data storage, secure HTTPS connections, and row-level security on our database. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your information.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at privacy@realshiftapp.com.

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@realshiftapp.com.

We use cookies and similar technologies to maintain your session and improve platform performance. We do not use cookies for third-party advertising.

We may update this policy from time to time. We will notify you of material changes by email or through the platform. Continued use of RealShift after changes constitutes acceptance.

AllShift AI LLC
Email: privacy@realshiftapp.com